Welcome to The Loft Gym – Your 24/7 Fitness Haven! 🌟
We're thrilled to have you join our fitness family, and your safety and satisfaction are our top priorities. Here's a friendly overview of our terms and conditions:
Terms and Conditions
You can cancel your membership by emailing cancellations@theloftgym.co.uk. If you do not give notice to cancel, your membership will continue on a rolling basis each month after the first month. Notice must be given at least 5 days before the next payment is due to allow time for our team to process your cancellation.
Membership and Refund Policy:
- All membership fees are non-refundable, even if the gym facilities were not actively used. This policy ensures the continued maintenance and improvement of our facilities, equipment, and overall member experience.
- We're here to help! If you encounter any issues, reach out to our friendly staff for assistance.
Access Anytime:
- Enjoy 24/7 access to our facilities, because we know life doesn't always stick to a schedule.
Health and Safety First:
- Prioritise your well-being – if you're not feeling 100%, listen to your body and take a break.
- Please wipe down equipment after use to keep the space clean and hygienic for everyone.
- Please the equipment appropriately and for it’s intended use only, misuse of the gym equipment and the building will result in membership termination without refund.
Fire Escape Information:
- Familiarise yourself with our fire escape routes conveniently displayed throughout the gym.
- In case of an emergency, stay calm, follow the exit signs, and proceed to the designated assembly point.
Respectful Environment:
- We're a diverse community – be courteous, inclusive, and supportive of fellow members.
- Report any concerns to our staff, ensuring everyone feels welcome and comfortable.
Personal Belongings:
- Use our secure lockers for valuables, and please don't leave personal items unattended.
Communication:
- Stay connected! Follow us on social media for updates, events, and fitness inspiration.
Changes and Updates
- We'll keep you informed about any changes to our terms and conditions – your satisfaction matters.
By joining The Loft, you're not just getting a gym membership; you're becoming part of a vibrant fitness community. If you ever have questions or need assistance, our team is here to help. Let's make your fitness journey fantastic!
Thank you for choosing The Loft Gym and supporting our independent business !